Home > Support


Our friendly UK helpdesk is open 09:00 – 17:00 Monday to Friday.

Helpdesk phone:  01761 410084

Helpdesk email: support@citadeltime.co.uk

Online help

There is comprehensive help online for setting up and managing your Citadel system and terminals.

Contact the helpdesk

Citadel time and attendance

The flexible cloud-based attendance solution - OB3000 biometric fingerprint, RFID and PIN clocking terminal. Web and smartphone clocking in.

Citadel account sign up Costco
£2.00 ex VAT (per employee per month)
Clocking in app for Android
Included with your subscription
iPhone clocking in app
Included with your subscription
Citadel account sign-up
£2.50 ex VAT (Per employee a month)