How Citadel works
Smartphone and web clocking
If you’ve decided to use web or smartphone clocking in for your employees, you can sign up online for an account now using activation code DHAJ3. Fill in your company information and payment details and you’re on your way! Once your account is set up, web and smartphone clocking options are set up in your online account by assigning the appropriate clocking options to each employee. Smartphone and web clocking are free – you only pay for staff on the system each month.
For smartphone clocking, your employees will need to download the free iPhone or Android clocking app which will let them clock in using their smartphone. You have an option to enable employees to clock offline using their smartphones if required.
To set up an online account click a link and you’ll be taken to our fully secure partner website* to set up your Citadel account. Use activation code DHAJ3
Biometric and RFID clocking
If you are using OB3000 biometric fingerprint and swipe card terminal(s), please buy what you need from the Citadel store. You can sign up online for an account now using activation code DHAJ3, fill in your company information and payment details. Or you can sign up when you receive your terminals. The easy set-up wizard will help you get up and running quickly once you’ve received your clocking terminals.
Citadel offers secure, real time, accurate, cloud-based clocking, 24/7, 365 days a year.
- You can add employee profile information like address details and payroll ID.
- Choose from weekly, bi-weekly and monthly pay periods.
- Keep on top of staff hours allocated to different jobs / departments with cost centre tracking.
- Create your own multiple and complex overtime rules.
- Set up multiple breaks paid or unpaid.
- Add pay and other rules to individual departments.
- Easy timecard management. Download data as a .CSV file for your payroll software or bureau.
- The step-by-step set-up wizard makes getting started really straightforward.
- Free 30 minute set-up session with the helpdesk team.
- Dedicated UK-based helpdesk.
Full set-up instructions are given in Citadel online help.
For example, if you have 25 employees, you only pay £62.50 (ex VAT) per month. Smartphone and web clocking are free so you just pay monthly for the employees on the system.
*The US developer of Citadel, our partner, Workwell Technologies manages the UK Citadel account management system on our behalf. NB: All UK Citadel system and payment support comes from our UK Citadel team.