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Connect to a remote login session

To start a remote support session you’ll need a phone and a PC

Call 01761 410084 to connect to the team member who’ll be working with you today.

The customer service team will already have given you a session code, please enter this in the box below and click on the connect button:

What happens next?

Once connected one of our team will be able to see your screen and interact with it. They’ll talk you through what they’re doing and you can follow on-screen as they do it.

Is remote diagnostics fully secure?

Definitely! We can only view your computer when you allow us to. Industry standard security means that the link is secure and can’t be intercepted. We’re only viewing your screen and providing input in terms of typing and mouse movements.