Simple pricing per employee

The flexible, low monthly cost, attendance system.

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Low-cost accurate clocking, saving you time and money

£2.50/per employee a month (ex VAT)

You only pay for employees live on the Citadel system - you don’t pay for archived employees.

Citadel account sign-up Buy biometric terminal

Pricing example: if you have 25 employees, you only pay £62.50 (ex VAT) per month (plus the initial purchase cost of terminals). Smartphone and web clocking are free, you just pay monthly for the employees on the Citadel system.

NB: Payment is monthly by debit or credit card.

There’s no tie-in period or contract. You can stop and start Citadel as projects stop and start, you manage this through your Citadel online account.

The first two OB3000 clocking terminal connections are free, subsequent terminal connections are £10 per terminal per month.

Clocking in options for Citadel

The Citadel OB3000 clocking in terminal comes with a lifetime warranty and support. If a terminal is faulty we’ll repair or replace it.

Each OB3000 clocking in terminal needs a terminal connection to connect it to your Citadel cloud account. The first two Citadel OB3000 clocking in terminal connections are free. When you purchase more than two clocking in terminals there is an additional monthly charge for clocking terminal connections of £10.00 per terminal (ex VAT).

Web and smartphone: web and smartphone clocking in is free, visit the Citadel store to find out more and download the smartphone apps.


  • Support is included as part of the monthly Citadel service subscription.
  • Our friendly UK helpdesk team is available by email and phone, 09:00 – 17:00 Monday to Friday.
  • Once you've signed up for a Citadel account you and your colleagues get a free online set-up session with one of the team to make sure it’s all working how you want it to.

Getting started

  1. The Citadel OB3000 clocking terminal handles biometric fingerprint, RFID swipe card and PIN clockings all in one sleek unit. Order before 11:00AM and the terminals will normally be with you next working day (Mon - Fri) by UPS. If you are buying clocking in terminals, you can set up your Citadel account now or when you receive your terminal(s).
  2. To get started with web clocking and free smartphone app clocking simply create your online account.

Any questions? Call 01761 410015 or fill in this form.

Citadel time and attendance

The flexible cloud-based attendance solution - OB3000 biometric fingerprint, RFID and PIN clocking terminal. Web and smartphone clocking in.